Shipping Policy
Digital delivery
Version: 2026-10-08.1
Effective for new purchases: October 8, 2026
Rogue Review is delivered electronically by the method and expected date agreed before payment. No physical item is shipped as part of the review. If delivery fails, contact info@roguemosaics.com; I resend it or arrange a suitable alternative. If I cannot deliver the agreed service, the Refund and Cancellation Policy applies.
A digital How Mosaics Work order includes the downloadable edition identified in the order. No physical copy is shipped. Delivery may begin immediately after payment. You need a device or application capable of opening the stated file format. Report a broken download, corrupt file or wrong edition and I will supply a working copy or refund the affected purchase if I cannot do so.
Future digital versions remain intended, with access arrangements still being finalized. A purchase does not establish a guaranteed release schedule or lifetime access unless the accepted offer expressly provides those benefits. Hardcover, softcover and later printed copies are excluded unless a bundle expressly includes them.
Book copyright remains with its rights holders. Buying a copy does not transfer reproduction or redistribution rights.
Delivery and delays
The agreed delivery method and expected timing are shown before payment. If I cannot meet them, I notify you and offer a revised date or cancellation with the refund described in the Refund and Cancellation Policy. You do not have to accept an open-ended delay. Delayed unshipped printed orders may be cancelled for a full refund of the affected items and their associated charges.
Printed books, when offered
Cancel before the order enters production or ships and receive a full refund. Once production has begun, a change-of-mind cancellation may no longer be possible; the return option below still applies to an ordinary printed book.
For an ordinary printed book, request a change-of-mind return within 14 calendar days after delivery and send the unused, undamaged book within 14 calendar days after receiving return instructions. You pay the return postage. I refund the book price and attributable tax. If you return every item in the order, I also refund the original standard delivery charge; any premium delivery upgrade is not refunded for a change-of-mind return. No restocking fee applies.
For a damaged, defective, incorrect or materially misdescribed copy, contact me promptly. Photographs are helpful when available. I arrange a replacement or refund, including associated original delivery charges and any return postage I require. Do not return a book until you receive instructions.
If shipment is delayed beyond the promised shipping time, you may agree to a revised date or cancel the unshipped items for a full refund, including their associated charges. Printed products are sold only when their production and fulfillment arrangements are ready.